Privacy Policy

 

Effective Date: May 28, 2026

 

Dream Home Inspection LLC (“Dream Home Inspection,” “DHI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, request services, schedule inspections, or use our online systems.

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By using this website, submitting information, requesting services, or communicating with us, you consent to the practices described in this Privacy Policy.​​

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1. Information We Collect

 

We may collect personal and non-personal information including:

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• Name

• Email address

• Phone number

• Mobile phone number

• Property address

• Billing information

• Inspection-related information

• Real estate transaction information

• IP address

• Browser and device information

• Website usage analytics

• Uploaded documents or photographs

• SMS/text communication consent records

• Communication history, including calls, emails, and text messages

 

Information may be collected when you:

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• Request a quote

• Schedule an inspection

• Fill out a contact form

• Submit payment

• Communicate with us by phone, text, email, website form, or chat

• Use third-party scheduling, payment, reporting, or communication platforms connected to our business​​

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2. How We Use Your Information

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We use collected information for legitimate business purposes including:

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• Scheduling and performing inspections

• Delivering inspection reports and related documents

• Processing payments

• Communicating regarding appointments, scheduling, and customer support

• Sending appointment reminders and report notifications

• Providing warranty enrollment, RecallChek, or related third-party services

• Improving our website and customer experience

• Maintaining business records

• Complying with legal, regulatory, insurance, and contractual obligations

• Sending limited marketing or promotional communications where permitted by law​​

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3. SMS, Text Message, Phone, and Email Communications

 

By providing your phone number, mobile number, or email address to Dream Home Inspection LLC, you consent to receive communications from us by phone, text message, and email.

 

These communications may include:

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• Appointment confirmations

• Appointment reminders

• Scheduling coordination

• Inspection status updates

• Report delivery notifications

• Billing or payment communications

• Customer service communications

• Service follow-ups

• Review requests

• Limited promotional or marketing messages

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Message frequency may vary depending on your interaction with our services. Message and data rates may apply.

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Consent to receive text messages is not a condition of purchase.

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4. SMS Opt-Out and Help Instructions

 

You may opt out of SMS/text message communications at any time by replying:

 

STOP
UNSUBSCRIBE
CANCEL
END
QUIT

 

After opting out, you may receive one final confirmation message confirming your removal from SMS communications.

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For assistance, reply HELP or contact us directly:

 

Dream Home Inspection LLC
Phone: 386-383-3270
Email: info@dreamhomeinsp.com
Website: https://dreamhomeinsp.com

 

Wireless carriers are not liable for delayed or undelivered messages.

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Dream Home Inspection LLC does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing purposes.

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We may use third-party service providers to facilitate messaging communications in connection with normal business operations.​

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5. Sharing of Information

 

We do not sell your personal information.

 

We may share information with trusted third parties necessary to operate our business, including:

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• Inspection software providers

• Scheduling platforms

• Payment processors

• Warranty providers

• RecallChek and related service providers

• Laboratory testing providers

• Cloud storage providers

• Customer communication platforms

• Real estate agents or parties authorized by the client

• Government or legal authorities when required by law

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Third-party providers are expected to maintain reasonable safeguards for your information.​

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6. Inspection Reports and Confidentiality

 

Inspection reports are prepared for the client identified in the inspection agreement. Reports may contain confidential or sensitive property information.

 

Dream Home Inspection LLC may release reports or related information to:

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• The client

• Individuals authorized by the client

• Real estate agents involved in the transaction

• Insurance companies when authorized

• Warranty providers associated with the inspection

• Government entities when legally required

 

Unauthorized distribution of inspection reports may violate contractual rights and applicable law.​

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7. Cookies and Website Analytics

 

Our website may use cookies, analytics tools, pixels, and similar technologies to:

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• Improve website performance

• Analyze visitor activity

• Measure marketing effectiveness

• Customize user experience

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You may disable cookies through your browser settings, although some website functionality may be affected.​

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8. Data Security

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We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure.

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By using this website, you acknowledge that transmission of information over the internet carries inherent security risks.​

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9. Third-Party Websites

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Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

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Users should review the privacy policies of third-party websites independently.​

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10. Data Retention

 

We retain information for as long as reasonably necessary to:

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• Provide services

• Maintain inspection records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

• Meet insurance or regulatory requirements

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11. Children's Privacy

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This website and our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.​

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12. Florida Residents

 

Florida residents may contact us regarding questions about how personal information is collected, used, maintained, or shared.​

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13. Changes to This Privacy Policy

 

We reserve the right to modify this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with a revised effective date.

 

Continued use of the website after updates constitutes acceptance of the revised policy.​

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14. Contact Information

 

Dream Home Inspection LLC
Phone: 386-383-3270
Email: info@dreamhomeinsp.com
Website: https://dreamhomeinsp.com

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